Shipping policy
That Girl Life Shipping Policy
Last updated: June 2026
Most items are made to order or fulfilled through our trusted production and shipping partners. Please allow time for production before your order ships.
Processing time
Orders are usually processed within 2-5 business days.
Estimated delivery times
- Australia: usually 5-10 business days after dispatch.
- International: usually 7-15 business days after dispatch.
Delivery times can vary depending on the item, destination, carrier delays, customs, and public holidays.
Shipping costs
- Australia: free shipping.
- International: $10 flat-rate shipping.
- Orders over $75: free shipping where available at checkout.
Tracking
Once your order has shipped, tracking details will be sent by email when available. Please allow 1-3 days for tracking updates to appear.
International orders
Customs fees, duties, or taxes may apply depending on your country. These charges are the customer's responsibility.
Address changes
If you enter the wrong shipping address, please contact us as soon as possible at info.thatgirllife@gmail.com. We cannot guarantee changes once an order has started processing.
Lost or stolen packages
That Girl Life is not responsible for packages marked as delivered by the carrier or for packages stolen after delivery. Please contact your local carrier for help with delivered parcels.
Contact
For shipping questions, email info.thatgirllife@gmail.com.
